Privacy Policy

Privacy Policy for I Travel Travel Agency, Country Explorer, and BlueLemon Holidays

Effective Date: 01 March 2024

1. Introduction At I Travel Travel Agency, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our services through I Travel Travel Agency, Country Explorer, and BlueLemon Holidays websites, mobile applications, and other related services (collectively referred to as “Services”).

2. Information We Collect We may collect personal information from you when you use our Services, such as:

• Contact information (e.g., name, email address, phone number)
• Demographic information (e.g., age, gender, location)
• Travel preferences and history
• Payment information (e.g., credit card details)
• Information provided when communicating with us (e.g., inquiries, feedback)

3. How We Use Your Information We use the collected information for the following purposes:

• To provide and improve our Services, including processing bookings and reservations
• To personalize your experience and tailor our offerings to your preferences
• To communicate with you regarding your bookings, promotions, and updates
• To process payments and prevent fraud
• To comply with legal obligations and resolve disputes

4. Information Sharing and Disclosure We may share your personal information with:

• Third-party service providers who assist us in delivering our Services (e.g., payment processors, booking systems)
• Affiliated companies such as Country Explorer and BlueLemon Holidays for business and operational purposes
• Law enforcement agencies, regulators, and other parties as required by law or to protect our rights

5. Data Security We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

6. Your Rights You have the right to:

• Access and review your personal information held by us
• Request corrections to any inaccuracies in your personal information
• Object to the processing of your personal information under certain circumstances
• Request deletion of your personal information, subject to legal obligations

7. Cookies and Tracking Technologies We may use cookies and similar tracking technologies to enhance your experience, analyze usage patterns, and deliver targeted advertisements. You can manage your cookie preferences through your browser settings.

8. Children’s Privacy Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.

9. Changes to this Privacy Policy We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes through our website or other communication channels.

10. Contact Us If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at [email protected].

By using our Services, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.

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